Back To Basics

Filed Under: Events, Wolak News

Last week we held a “Back to Basics” training, where we focused on restaurant excellence, profitability, service speed, and more!

We understand that our Wolak Family is our greatest asset. We pride ourselves in investing back into our people and helping them grow into the best they can be. We know knowledge is power, so getting together to share our knowledge is essential to our success!

This training incorporated many breakout sessions, including a “Leadership Corner” where employees got the chance to speak directly to our owners! This was a great opportunity to pick their brains and gain expertise from the leaders themselves!

This day was full of education, collaboration, and inspiration. Thank you to our wonderful team of speakers and to our incredible Wolak Group Family. We look forward to future events just like this!

Restaurant Excellence Criteria

Elizabeth Barnes, Area Manager – David Balfe, Area Manager – Tracy Bice, Field Trainer

STOP Profitability Leaks

Michele Gandia, Field Trainer – Keira Walker, Area Manager

Sales Building Tactics

Dan Garris, Area Manager – Scott Dowdall, Area Manager – Marcel Calarco, Field Trainer

Forecasting Sales & Managing Labor

Duane Serfass, Area Manager – Steve Csete, Field Trainer – Seth Steele, Area Manager

How to Improve Speed of Service

Britta Woellert, Area Manager – Sala Uddin, Area Manager

Leadership Corner

Ed Wolak, Founder & CEO – Kim Wolak, President & Franchise Owner – Tom Santurri, Franchise Owner – Joanne Pearson, General Counsel & Director of Human Resources
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